If YOU cancel
The Mount Gower Trek is one of our most popular tours and frequently has a waitlist of people hoping to secure a place on any given trek. Therefore, we require a pre-payment to confirm your place. If for any reason you are unable to make the Trek on your confirmed day, we require 24hrs notice. If notice is provided within 24hrs no refund will be applicable.
If WE cancel
A Trek may be cancelled in the event of unfavourable weather including:
- Extensive cloud cover
- Heavy rainfall
- Strong winds
- Unfavourable weather forecast
Safety is our primary concern. Mount Gower is classified as a remote environment and as such; extra caution will be exercised by LHET to ensure that you have a safe and memorable experience.
If a cancellation is deemed necessary, a LHET staff member will notify you before 7am on the scheduled day of the Trek. If at all possible we will provide a suitable rescheduled trek. If this is not an option a full refund will be provided.